King Room View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Hotel · Mexico City · Federal District
Hyatt Regency Mexico City
An elegant 5-star hotel in Polanco with spectacular views of Chapultepec Forest.
- Spectacular views of Chapultepec Forest
- Near the entertainment district and museums
- Highly rated rooms and service
8.9
Great
1362 reviews
Booking.com 8.9 · 1362 reviews
About
Hyatt Regency Mexico City
Hyatt Regency Mexico City sits in the upscale Polanco district, close to the entertainment area and overlooking the green expanse of Chapultepec Forest. It's a 5-star property known for its comfortable, well-equipped rooms and attentive service.
Guests praise the location for its safety and walkability to museums, a castle, and a range of restaurants. The hotel offers a variety of amenities including an indoor pool, fitness centre, spa, and multiple dining options.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Outstanding rooms and service — Guests consistently rate the rooms and service at 9.3 out of 10, highlighting comfort, cleanliness, and attentive staff.
- Great value for the class — The value rating sits at 9.2, and one reviewer noted a significant price advantage when booking online versus the rack rate.
- Prime location in Polanco — Walkable to museums, a castle, and diverse restaurants, all in a safe and pleasant part of the city.
- Panoramic views of Chapultepec — The hotel offers spectacular views over Chapultepec Forest, with several guests mentioning the views from their rooms.
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Worth weighing
3 to weigh- Rooms can feel compact — Some guests found the rooms a bit small, though they still considered them cozy and comfortable.
- Facilities rating below other categories — The facilities score of 7.8 is the lowest among rating categories, suggesting some amenities may not meet the same standard as rooms and service.
- Mixed reviews on overall experience — While many reviews are positive, some guests gave lower ratings, indicating that not every stay meets the high expectations.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
King Room
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Twin Room View
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
Regency Club Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
Regency Club Twin Room High Floor
- 2 Single beds
- Shower
- Coffee machine
- Air conditioning
Regency Club King Room High Floor
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Regency Club King Room
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Executive Suite
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Bar/Lounge area
- Dinner
- Packed lunches
- Special diet menus
- In-room breakfast
- Coffee shop
Wellness & Recreation
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Steam room
- Massage
- Fitness centre
- Tennis court
- Golf course
Services & Convenience
- 24-hour reception
- Express check-in/out
- Luggage storage
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Car hire
- Business centre
- Meeting/Banquet facilities
In-Room Amenities
- Air conditioning
- Mini-bar
- Tea and coffee facilities
- Flat-screen TV
- Safe deposit box
- Ironing facilities
- Free toiletries
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 1,362 reviews
Booking.com · 8.9 · 1362 reviews
8.9Verified guest“The Wi-Fi, fitness centre, and indoor pool were great, and the staff even helped print tickets during my first stay. The exceptional service makes me want to return.”
8.9Verified guest“Rooms with a view.”
8.9Verified guest“A fancy hotel that's clean, with excellent staff and very comfortable beds. The on-site parking was convenient, and there's a shop in the lobby.”
8.9Verified guest“Private parking on site was provided.”
8.9Verified guest“Good service in a safe, pleasant part of town. Within walking distance of interesting museums and a castle, plus all sorts of good restaurants.”
8.9Verified guest“Well located in Polanco, with fresh, clean, well-equipped rooms. They're a bit small but cozy and comfortable, like many 5-star hotels in Japan.”
04 — Location
Getting around Mexico City
The property sits in Mexico City.
Location: In the Polanco district, near the entertainment area and overlooking Chapultepec Forest.
Walking distance: Guests can walk to museums, a castle, and a variety of restaurants.
Campos Eliseos, Numero 204 Colonia Polanco, Mexico City, Federal District, 11560, Mexico
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 847 rooms
06 — Questions
Frequently asked
Is parking available at the hotel?
Yes, parking is available on site, and valet parking is also offered.
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is at 12:00.
Are pets allowed at the hotel?
Yes, pets are allowed, and pet amenities are available.
Does the hotel have an airport shuttle?
Yes, a paid airport shuttle is available.
What room types are offered?
Rooms include King and Twin rooms, some with views, Regency Club rooms, and suites with bathtubs.
The bottom line
Hyatt Regency Mexico City is a strong choice for travellers seeking a comfortable, well-located base in Polanco, with high marks for rooms, service, and value. Its views over Chapultepec Forest and walkable access to cultural sites make it particularly appealing for leisure visitors.
8.9A reliable upscale stay in the heart of Polanco.
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